GLORIA BUSTOS vs. BAYSIDE SERVICES/STAFFING, INC., CALIFORNIA INSURANCE GUARANTEE ASSOCIATION through their servicing facility CAMBRIDGE INTEGRATED SERVICES, INC., for LEGION INSURANCE COMPANY, in liquidation

The Appeals Board affirmed the WCJ's denial of retroactive VRMA, finding that merely listing vocational rehabilitation as an issue in applications did not establish a good faith demand for services. However, the Board rescinded the denial of attorney's fees under LC 5814.5, remanding the issue for further determination in light of the en banc decision in Ramirez v. Drive Financial Services. This ruling clarifies that LC 5814.5 applies to delays occurring after January 1, 2003, regardless of the injury date.